Emerging Trends in eCommerce, a CrossView IBM webinar with Dillard's Delta Apparel launches B2B webstore powered by CrossView Web Store CrossView's 2012 Cross-Channel Executive Summit at The Carolina Inn CrossView make RIS News' 2011 Leaderboard for Customer Satisfaction and Technology Innovation
Apparel Magazine Selects Moosejaw as 2012 Top Innovator
Stock Market News: Best Buy CEO Quits; Here's What the Next Leader Needs to Do (NYSE: BBY)
Forbes: Who Should Replace Brian Dunn As CEO Of Best Buy?
Forbes: What Best Buy Will Gain from Starbucks' Loss
Retail Customer Experience: Moosejaw now offering mobile checkouts
Luxury Daily: Did Neiman Marcus miss the mark with its mobile banner ads?
Market Watch: Delta Apparel Grows Online Sales through New B2B Portal Designed and Delivered by CrossView
Delta Apparel grows online sales through new B2B portal designed and delivered by CrossView
Mobile Marketer: Native mobile sites versus proxy mobile sites
Mobile Commerce Daily: Who is getting mobile customer service right?
Business 2 Community - Silos: The Biggest Barrier To True Brand & Consumer Engagement?
Westfair Online: Businesses get “Smart” with IBM’s analytics technology
Archived Press Releases

CrossView – Enabling a Smarter Shopping Experience

Cross-channel commerce is the most compelling opportunity in retail today. Consumers want a faster, easier, more fluid shopping experience – one that enables them to shift seamlessly between touchpoints to shop, buy and fulfill orders.

CrossView Product Suite: point of sale, web store, customer care, customer care in-store, mobile pos, mobile commerce store, intelligent advisor

CrossView’s award-winning portfolio of cross-channel commerce solutions and services enables retailers and manufacturers going direct to deliver an intelligent, integrated experience everywhere.

  • CrossView Web Store: Build and launch content-rich, highly optimized Web stores underpinning your cross-channel commerce strategy.

  • CrossView Mobile Solutions: Leverage your existing cross-channel infrastructure to quickly build and deploy Mobile Web Stores and take advantage of our award-winning Mobile Point of Sale solution, infusing hand-held devices with the features and functionality of a freestanding POS terminal, and more.

  • CrossView Customer Care: Empower call-center representatives with a single view of customer activity and advanced analytics.

  • CrossView Customer Care In-Store: Deliver multiple purchase and fulfillment options, cross-chain inventory visibility, and cross-channel customer profile information.

  • CrossView Point of Sale: Transform the POS into a marketing and services portal delivering cross-channel customer insights, intelligence and functionality at the point of sale.

Advanced analytics are integrated across the platform through CrossView’s pioneering business intelligence solution, Intelligent Advisor. Vast intelligence into customer buying behavior is captured and delivered – no matter where or how consumers interact with you.

CrossView offers the solutions, services and skills to harness the power and potential of cross-channel commerce.

A Truly Unified Cross-Channel Journey

Many experts say that the consumer has changed dramatically in recent years. Not true, in CrossView’s opinion. What has changed is technology, which is enabling consumers to interact with brands how they want.

It’s no longer enough to offer a single touchpoint for shoppers. Today customers expect the ability to shift seamlessly between touchpoints according to their individual preferences. To a large extent, where they buy is irrelevant. What is relevant is their experience. It needs to be uniform and information needs to be consistently available.

That’s why smart retailers are turning to CrossView. They want to enable a truly unified cross-channel journey that keeps pace with customer expectations, delivers exceptional satisfaction – and the sales volume to show for it. Yes, teaming with CrossView ensures that you have a single strategic partner for all of your cross-channel requirements, and that you create a consistent buying and brand experience across each customer touchpoint.